Since 2000, a net of Fenikss Laimētava slot halls, working in different cities of country, is operating in Latvia. It includes over one hundred twenty locations and over 3300 slot machines, while the staff is about one thousand and one hundred employees. Since the beginning of 2015, the operator also provides the customers with an opportunity to play at Fenikss online casino. We would like to discuss this portal below in the review.
The website has a bright design with stunning red elements at dark background. Somebody might say the design is too minimalistic, but nobody can disagree that the website is very convenient in use. The menu is well-structured, fonts are readable and all information is presented in simple form.
Players from United States accepted.
The owner of Fenikss Casino is Alfor company, registered by Gambling and Lottery Inspection of Latvia. Number and copy of the license, as well as the legal address of the official department of the company and other important information about the founders can be found at the official website.
The company operates under the jurisdiction of Latvia.
The website is powered by Novomatic software, one of the leading software developers on online gambling market. The customers have access to original models of this brand, as the owner of the portal is the only certified representative of Novomatic in Latvia.
It is possible to play directly in a browser. There is no need to download and install any special client software. There is also a mobile version of the interface, but its functionality is not complete.
To have an access to all services of the portal, it is necessary to fill the form, providing reliable data, including residence address and phone number. It is allowed to open only one account. The customer must be of legal age. All responsibility for acting according to the law is on the gambler.
The casino cooperates with gambling addition preventative center in Riga and other organizations, helping to fight with gambling addition. You can find all contact information at «Responsible Gaming» page.
The website is available in Latvian (main version of terms and conditions), Russian and English languages.
Fenikss Casino offers games of Novomatic to the customers. Let’s discuss the gaming assortment by categories it is divided into at the website:
- All Games – full list of models.
- Exclusive – title of the category writes itself.
- New – latest novelties added to the assortment.
- Top Games – most popular slot machines.
- Jackpot – games with progressive jackpots by Novomatic.
- Theme – thematic video slots with various features.
- Fruits – traditional slot machines with fruits and berries at the reels.
- Casino – a few table and card games, including blackjack, video poker, roulette and brag.
- Mobile Casino – games with adapted interface for playing on smartphones and tablets.
Search by name is also available. There are no advanced filters.
All slots and other gambling games are available only after registration and signing in to the account. Manuals provided with all models should help understanding the rules.
Games with live dealers are not provided here.
We haven't found any information about bonuses and other rewards at the official website of Fenikss Casino.
Deposits and Withdrawals
The only currency of Fenikss Casino is euro. It is impossible to fill the balance or place bets in other money units here.
To make deposits and withdraw the wins, it is possible to use debit and credit cards, wire transfers and Nordea. Payouts are made during five days.
It is possible to fill the balance for from five to seven hundred fifty euro per transaction. The minimal amount for withdrawal is also five euro. Maximal limit depends on selected method. The operator is in right to change the limits.
Please read financial points of the user’s agreement carefully and remember the administration might require copies of personal documents for verification.
Operators of the support service are available to the customers daily from 8 a.m. to midnight. You can call them by phone and write by e-mail.
«Help» provides answers to frequently asked questions, as well as lots of other useful information.
In conclusion of the article, we would like to tell about major advantages and disadvantages of Fenikss Casino:Pros:
- Licensed operation;
- Original software of the famous developer;
- The interface is available in three languages;
- Progressive jackpots are raffled;
- The very convenient and informative website.
- Software of a single brand;
- A poor selection of models of some categories;
- No information about bonuses and other promotions at the website;
- No live casino;
- Games are unavailable for free testing without registration;
- The only accepted currency is euro;
- Support is not available round the clock;
- No live chat;
- Rather low limits for deposits and withdrawals.
If you have ever played at Fenikss Casino or have visited their slot halls, please share your impressions. Your responses and rates would be useful for other readers of Casinoz.club.