popup.error.login.title
popup.error.login.text

Editorial rating

10/10

eCommerce and Online Gaming Regulation and Assurance is a British company, which is an independent agency that specializes in the certification of software and platforms for online gambling, conducts testing of random number generators, fixes the levels of return in casino games, contributes to the resolution of disputes, as well as performs other services in the gambling industry.

About company

eCOGRA was founded in the UK in 2003, and since then its partners and customers have become hundreds of large online casinos, well-known gambling operators, famous software developers and other companies involved in different areas of gambling. The organization is accredited by UKAS (the United Kingdom Accreditation Service), allowing it to engage in similar activities in the United Kingdom and Denmark. It cooperates with several gambling regulators, which gives it the opportunity to work in different gambling jurisdictions. Employees of the company have extensive experience in law, financial sector, IT sector, and business administration. All of them are certified specialists and in the past were employees of large audit firms. ECOGRA test engineers have been working in online gambling for a long time and are experts in modern computer technologies. eCOGRA provides maximum protection to employees against any internal or external pressure, enabling them to act independently and deliver honest audit results. Data on all managers of the organization you will find on the website. The company has many goals and objectives, including the following:

  • Protection of vulnerable players;
  • Control of honesty of game process (check of RNG and theoretical return);
  • Countering the involvement of minors in gambling;
  • The fight against fraudulent activities in gambling;
  • Ensuring the protection of personal information of customers;
  • Support service testing.

According to the official data of the company, it has made more than five hundred audits of various operators and software manufacturers (not counting the monthly tests of random number generators and determining the return in games).

Types of services

eCOGRA is accredited to operate in several jurisdictions including the following: Alderney, Bulgaria, Croatia, Denmark, Estonia, Gibraltar, Isle of Man, Italy, Kahnawake, Latvia, Lithuania, Malta, Portugal, Romania, Spain, and the United Kingdom. The company provides the following services and issues the following documents to partners:

  • Safe and Fair Seal - this seal is issued to gambling operators who fully comply with the requirements set out in a document called eCOGRA’s Generally Accepted Practice (eGAP). It takes into account various parameters, including the integrity of the games, the appropriate level of customer protection, responsible behavior of the operator and so on.
  • Certified Software Seal - this seal is intended for software developers and gambling platform providers whose products meet eGAP requirements.
  • Live Dealer Seal - this seal is obtained by studios with live dealers who work in accordance with eGAP.
  • Affiliate Trust Seal - this seal is awarded to the organizers of partner programs that provide high-level services.
  • eCOGRA Independently Audited – Employees of the company test the work of random number generators and record return rates in different categories of games, publishing data in the form of special reports.
  • Alternative Dispute Resolution (ADR) - this service deals with alternative dispute resolution between customers and operators if the situation requires the intervention of an independent mediator.

Detailed information on all types of services can be obtained on the website or in the support service.

Dispute resolution

The above-mentioned alternative dispute resolution service (ADR) helps the parties to find a way out of the impasse when they cannot reach an agreement without the intervention of intermediaries.
A player can apply on the eCOGRA website by fulfilling several conditions. First, you need to make sure that the casino he wants to file a complaint against is on the list of websites approved by this organization. Next, you need to fill out a questionnaire (ADR dispute form), indicating reliable personal data, information about the institution, as well as the reason for the appeal.
Further, the administration will contact the user and the casino administration to help the parties find a way out of this situation.
eCOGRA has already helped resolve more than six thousand disputes.

Partners

About eighty operators and software providers, including Unibet, 32Red, bwin, constantly cooperate with eCOGRA.party, 888, bet365, Betway, Microgaming, Boss Media, Casino Rewards Group, Ladbrokes and Net Entertainment. The full list of partners of the company you will find on its official portal.

  • rating: 7.75 /10 +0.15
    Casino
    2651
    0
    Casino of February
    2 place of 636
    SlotV Casino
    SlotV online casino has everything to let any gambler spend his time with pleasure and excitement. It offers a great selection of licensed games of the leading producers. New customers get bonuses and free spins for three first deposits. Loyal gamblers take part in different promotions of multiply types. Moreover, the casino draws jackpots, holds tournaments and lotteries.
    us
    Games: 2764
  • rating: 6.89 /10
    Casino
    16808
    0
    Casino of January
    3 place of 636
    Casino X
    Games from several well-known manufacturers, a wide selection of tournaments, huge progressive jackpots and generous system of incentives, multi-level loyalty program, support of different payment systems and currencies, the interface in different languages – all this offers to you by Casino X. This gambling establishment is well known to many of our regular readers, read this review about it.
    us
    RTP 96.72
    Games: 2652
  • rating: 6.57 /10
    Casino
    12525
    0
    Casino of March
    4 place of 636
    Joy Casino
    Joy online casino can be interesting for the lovers of software developed by Net Entertainment. This online casino offers the customers a wide range of models and also gladdens new and regular players with numerous promotions, lotteries and jackpots. A stylish interface is available in several languages. It is possible to play right at the website, that's why it is not necessary to download the client software, while all the casino games are available for testing even without registration.
    us
    Games: 1601
  • rating: 6.18 /10
    Casino
    2651
    0
    17 place of 636
    Vulkan Vegas Casino
    Have you been missing slot halls of «Vulcan» brand? If so, hurry up to register in Vulkan Vegas online casino, where hundreds of best video slots of biggest brands, numerous bonuses, interesting promotions, giveaways and other opportunities are waiting for you. The website is available in English and Russian languages. It is possible to play for dollars, euro and rubles here. Wide betting range and impressive withdrawal limits is the other reason to check it out right now!
    us
    Games: 1749
  • rating: 6.08 /10
    Casino
    11667
    0
    Casino of April
    18 place of 636
    Frank Casino
    Another high-quality online casino powered by the software developed by Microgaming has appeared at the online gambling market. The name of this gambling house is Frank Casino. It offers the customers with a great assortment of gambling games of all genres, not a bad rewarding program, regular tournaments and all the most convenient methods of making the deposits and withdrawals. The interface is available in several languages and it is possible to play right at the website of an online casino. Please read more about all the particularities of this game in the following article.
    us
    Games: 2128
  • rating: 6.94 /10
    Casino
    6687
    0
    29 place of 636
    888 casino
    888 Casino is one of the most authoritative and experienced gambling houses in the net. It is a part of 888 portal, which includes a bookmaker agency and poker and bingo rooms as well. Many gamblers treat the quality of service in 888 as the etalon. The casino is based on the software by Cassava and operates under the license of Gibraltar. There is a plenty of different promotions and tournaments. Moreover, here you have an opportunity to play with live dealers.
    us
    Games: 624
  • rating: 6.56 /10
    Casino
    4250
    0
    40 place of 636
    Goldfishka Casino
    Without any doubt Goldfishka Casino is the most popular and high-demand gambling establishment among all online portals focused on Russian-speaking players. The history of its closure caused a real boom among fans and it was the best confirmation of their interest to this Internet project. Goldfishka Casino is run on the platform of Microgaming, organizes numerous interesting tournaments for various games and offers great bonuses to customers.
    us
    Games: 882
  • rating: 7.15 /10
    Casino
    6301
    0
    43 place of 636
    Video Slots Casino
    Using some gambling game category in the name of online casino is not rare in the world of online gambling (the most often it is slot machines), although the assortment of the casino usually is not restricted by the models of this game. The example is Video Slots Casino, which can gladden the customers far not only with slot machines. It is a respectful European casino with the excellent games by Microgaming, a welcome bonus for the first deposit and a stylish design.
    us
    Games: 2771
  • rating: 7.50 /10
    Casino
    1664
    0
    54 place of 636
    777 Casino
    New gambling establishment which has been opened at 777.com, is a portal of the famous 888 holding, that’s why we are expecting an exceptionally high quality of service here. This online casino offers different games by several leading brands, a wide bonus program and has an impressive system of comp points. Please read about all advantages of this casino in the following review.
    us
    RTP 97.14
    Games: 427
  • rating: 7.06 /10
    Casino
    1213
    0
    56 place of 636
    Casino King
    King Casino is an excellent selection of quality games by Playtech, legal activities by the prestigious license of Kahnawake Gaming Commission and a guarantee of fairness and security from the independent auditors from Technical System Testing. Moreover, the casino provides various bonuses for the new and regular customers. It has a multi-language interface and assistants of the support speak many languages as well. A plenty of the most convenient payment methods would save your time. It is possible to play in King Casino directly from the browser as well as in downloadable mode.
    us
    Games: 577

Conclusion

Currently, eCOGRA is perhaps the most authoritative independent agency engaged in certification of software for gambling and control of online gambling portals. The company is actively developing and expanding the list of regular customers, so it is unlikely in the near future it will give up a leading position in the industry.
Remember that you can always ask for help from the ADR service on the official website of eCOGRA if you feel that the casino has treated you unfairly.

Players rating

0
?/10
Write a comment
Typed 0 synbols, min 50, max 2000
Rate
You rated
0/10
Validation error
Check the data you entered is correct