The design of the homepage of the casino is rather traditional; however it attracts the players to continue the acquaintance with it due to successfully selected color scheme, stylish logo and unobtrusive animation. All the necessary information is easy to find and all the menu departments are described detailed. The casino itself is designed in the same style and has a friendly interface as well.
Supro Casino is the online casino, which operates on the software provided by 888 Group – the company, which works in the online gambling market since 1997 and serve twenty five millions users. Supro Casino was founded in 2009, it belongs to Kamay Holdings Ltd and managed by Cassava Enterprises Limited. It operates by the license issued by the government of Gibraltar and under the jurisdiction of this country.
The casino does not accept the players from USA. The fairness of Supro Casino is guaranteed by an independent audit agency eCOGRA, which regularly published reports about the operation of the random number generator (this casino uses a modern MD5), security of the financial transactions and payment indexes in the different games of the casino. By results of the examination in January 2011, the average payment index in Supro Casino was 96,65%.
The website of the casino is translated to English, German, Spanish, French and Italian languages. It is possible to play in the casino only by the special client software, which can be downloaded free at the official website and installed to the hard drive. Actually, the software of the casino provides a possibility to play in the flash mode; however, the administration of Supro Casino took decision to refuse this option.
Supro Casino offers the customers a good assortment of classic games and some unique gambling entertainments. This casino can be interesting for the highrollers, because the maximal amount of bet can be more than one thousand dollars in some games. Actually, the minimal amount of bets of one dollar says that the casino is oriented to the players of all levels.
In the most of the games there is an opportunity to win a progressive jackpot.
There is a welcome bonus for the first deposit up to 1200 dollars / euro / pounds in Supro Casino. It is charged as 100% of the first deposit and paid in two steps. Getting the bonus, the player can withdraw the funds only after he makes bets for amount 50 times more than the amount of the bonus. Moreover, the players from some countries have bet an amount of 100 bonuses (there is no list in the vager conditions, so please clarify it at the customer service), while for the residents of China this bonus is simply unavailable.
During the first ten week after the first deposit, the player can receive the Sunday bonuses of 100% for the deposit up to 100 dollars / euro / pounds. These bonuses have to be turned over fifty times as well.
Also the players can receive weekly bonuses from the administration and its size can vary depending on the decision of the casino. Moreover, all the players are charged with gaming point for the bets (1 point for every 10 dollars), which can be exchanged to the real money (1 dollar for 100 points).
The VIP customers of Supro Casino have a list of great privileges and special options, which make gameplay much more exciting for them.
It is possible to make a deposit in Supro Casino by one of the following payment methods: credit and debit cards Visa, MasterCard, Eurocard, payment cards Chinese, Laser, Solo, Maestro, bills, prepaid cards, bank transfer, as well as ClickandBuy, Moneybookers, Moneta, WebMoney, PayPal, NETeller. Please check the whole list of payment methods at the official website of the casino.
The winnings can be withdrawn to the credit and debit cards, by bank transfer or through ClickandBuy, Moneybookers, Moneta, WebMoney, PayPal, NETeller and some other methods.
It is possible to contact the support of Supro Casino in any convenient time seven days a week. It is easy to contact the assistants by e-mail directly at the website, where you would be required to fill some information about yourself and the reason of the request. Also there are free telephone lines for the players from Great Britain, Italy, Germany, Spain and France. The customers from the other countries can call by one of the paid numbers; firstly chase the most convenient language. Moreover, it is possible to talk to the assistants of the support in the online chat in case you need the immediate reply.
Supro Casino provides the customers with rather high level of customer service, a plenty of various payment methods (including popular WebMoney), good bonuses and quality games.
However, the lack of details in the rules and conditions of games, which can be required in the customer service, seems to be strange as well as empty links at the official website. But we suppose that these problems are temporary.