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Editorial rating

9/10

Gibraltar is an overseas territory of Great Britain, which occupies a strategic position over the Strait of Gibraltar, connecting the Mediterranean sea with the Atlantic ocean. Gibraltar has a mild tropical climate and a strict Gibraltar Regulatory Authority, which enjoys an excellent reputation in the gambling industry. Online gambling is a huge industry in Gibraltar. More than 12% of the 30,000 inhabitants of the British overseas territory work directly in this area. Since 1998, the country has been providing online casino licenses, making it one of the pioneers of the industry.

About regulator

Gibraltar Regulatory Authority was established in 2000 and is the competent licensing authority of Gibraltar. It is mainly responsible for online casinos and other online gambling. Its functions also include the creation and monitoring of legal standards for the gaming industry. These include, for example, advertising rules, requirements to ensure the creditworthiness of players and prevention of money laundering. An increasingly important area is the implementation of European data protection principles.

GRA also assumes the role of gambling Commissioner and is responsible for regulating and licensing local gambling companies. To obtain a license from the GRA, suppliers must be certified and verified, in particular by an independent testing Institute such as eCOGRA.

Even before a gambling provider is allowed to start operating in the country, it is under the scrutiny of the regulatory body. Random number generators of the operator are constantly checked by certified testing laboratories. This ensures that players can be confident in the honesty and fairness of the gambling establishment.

License types

Internet gambling providers must meet certain criteria to be accepted by licensing authorities. All advertising made for the relevant offer must be fair and correct. In addition, ads should not target minors or refer to morally objectionable pages. The games must comply with Gibraltar's regulatory requirements. Independent testing laboratories approved by the licensing authority should regularly check whether all games are working correctly in relation to the RNG, the fairness and reliability of the rules. 

The following types of licenses exist in Gibraltar:

  • bookmaker license;
  • license of bookmaker intermediary;
  • gambling license for the operator;
  • license for slot machines;
  • license for lotteries;
  • online casino license.

Dispute resolution

One of the most important regulatory tasks is to protect players. If a gaming operator wants to be licensed by the Gibraltar Regulatory Authority, it must comply with strict standards that provide for certain rules to protect players and require, for example, providers to warn their players of excessive losses.

All online gambling providers must have sufficient financial reserves to meet player payout requirements at all times. All player credits, including all winnings, must be fully logged in accordance with the rules and kept safe. Gibraltar Regulatory Authority requires all gambling customers to provide certain information such as full name, address, and date of birth so that they can act as a player. 

GRA is obliged to listen to complaints of players regarding gambling establishments. To do this, players can fill out the appropriate form and send it by e-mail. All complaints received from players will be investigated by GRA. Cases are considered individually and a decision is made on the need for intervention. All complaints are stored and monitored to find out if certain trends are developing that are relevant to the gaming industry as a whole or to individual gambling providers.

Regulator licensed casinos

In Gibraltar, many well-known game developers, online casinos and bookmakers, such as 

There are also four land-based casinos in Gibraltar: Admiral casino, Sunborn Super Yacht, Rock Hotel and Casino, Stakis Casino.

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Conclusion

Every reputable gambling provider must have an official license. Only them players can rely on the gambling establishment to offer fair play and fair conditions. Casinoz believes Gibraltar Regulatory Authority is one of the most authoritative bodies when it comes to protecting players and their data. Therefore, if a gambling provider has a GRA license, it is a clear sign of serious and reliable work.

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Mail info
Casinos number
16
Foundation date
October 2000
Jurisdictions
Gibraltar
License types
Remote Gaming B2C Operator, Remote Betting B2C Operator, Other Remote B2C Gambling Products, Non-Remote B2C Gaming Operator (land Casinos), Non-Remote B2C Betting Operator (land Bookmaker), Gambling B2B Support Services
Name
Gibraltar Regulatory Authority
Site languages
English
Contacts
Feedback form
name
Post address
Gambling Division H.M Government of Gibraltar Europort Suite 812 & 813 GX11 1AA Gibraltar