Articles About Casino staff

About Casino
November 12, 2019
Casino VIP customer life : "You
will be given everything"
What is the life of a VIP client of a big casino? What makes it, except for frequent play on very large bets? How do gambling operators attract and ke...
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About Casino
November 12, 2019
Casino mistake worth $180,000
What can happen if the table layout at the casino has just one wrong number? Ask the former heads of the gambling club Grand, in the American city of...
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About Casino
November 12, 2019
Modern technologies at the service
of the casino
Owners of the largest casinos do not rely only on the attention of the croupier, the experience of pit bosses and the enhanced vision of security offi...
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Gambling psychology
October 4, 2019
A unique experiment: how does the brain of gambling addict work d...
What happens in the brain of a gambler when he puts real money on the line and watches the gameplay? Researchers from BBC Panorama conducted a unique...
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About Casino
September 29, 2019
An abandoned Casino Royale ship
The ship CasinoRoyale had an interesting story with a sad ending. For several decades, it regularly entertained gamblers, taking them outside the Unit...
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The Dark Side of Casinos - Part 2
We continue to tell our readers about all kinds of fraud carried out by unscrupulous gambling operators and casino employees to enrich themselves by illegal means. You will learn about the methods of money laundering, various forms of fraud, tax evasion, and so on.
The Dark Side of Casinos
How such activities as extortion, insider trading, drug trafficking, and prostitution are related to casinos? Well, actually they have a direct relation to casinos. Dirty money obtained by crime flows into casinos, where it is converted into clean and respectable winnings. How does this happen? The portal Casinoz offers its readers an article that deals with the ways of money laundering with the help of casinos and provides examples of the use of such methods in practice.
How to pass a casino dealer interview?
Sometimes it's not enough to be a good dealer of you had a job in a solid casino with good salary. You still have to successfully pass the interview to prove that you are good for this job unlike other candidates. We have prepared for you advice on how to convince potential employers to hire you as a dealer.
Duties of a pit boss in the casino
Pit bosses in all decent American casinos (except, perhaps, the smallest casinos). They supervise gaming tables and called Pete. What is included in the scope of their duties? Is it a difficult job? What are the pitfalls await those who want to try myself in this field? Read about it in this article.
Methods of attracting new players to blackjack
It’s hard to imagine a solid casino with empty blackjack tables. But even if the casino has a lot of customers who prefer this exciting game of chance, you can always attract even more visitors. We will share some thoughts on how to increase the interest of customers in blackjack. It may be useful for casino owners.
Dealers in the future
If you have ever played in a real casino, you probably saw silent dealers who distribute cards with their eyes on the table and avoid any communication. In many casinos conversations with customers are not encouraged. Can we consider this situation as normal, or such an attitude is a relic of the dashing nineties, when a nasty look in the direction of any authority could cause a major scandal?
Differences in the Dealer’s Work in the United States and Russia
No one doubts that it is much more profitable, interesting, and prestigious to work as dealer at huge casinos of Las Vegas than in the shabby establishment in any of Russian or Ukrainian countrytowns (especially taking into account the fact that all of them are illegal). However, what are the advantages of working in the United States? Let's discuss them in detail on the basis of stories told by local croupiers.
Cheating the roulette
If you can make a ball stay in certain rooms on the roulette, you get a very significant advantage. There are cases where crooks got into the casino after hours and made changes to the design of the wheel. However, modern cheats are trickier, and the traces of their crimes are much more difficult to detect.
Dealer and tips: to tip or not to tip?
In some casinos, tips are a main source of dealers' income. They are tipped for work and suffering humiliation from rude customers. In other casinos, there are no tips at all, because the administration considers it an overkill. Principles of tips allocation between dealers may also be different. It determines their personal interest and climate in the team.
Marked cards: how to fight with it?
Casinos should be ready for the most diverse cheating of customers. Any experienced dealer or casino manager will tell you many stories about cheaters. Over the years, they saw replacing chips , intentional damage of equipment and , of course, marked cards. We will discuss the last method in this article on how to deal with it.
How to make a good promotional campaign?
Real and online casinos often hold various promotions to draw attention to the casino. However, this diversity has not many really exciting activities that are not only of interest to customers, but also benefit the casinos. This article is not intended to be a guidance for creating promotions, but it contains some useful recommendations on the subject.
Is employee turnover a problem of most casinos?
The history of gambling knows many cases when a casino suddenly had a staff, dramatically defected to competitors. The total employee turnover also almost everywhere remained high. What causes it? How to keep a croupier in a casino? This is what we discuss in this article.

Articles about working at casino

Do you work at a casino as a dealer, pit boss, or manager? You will be interested in the articles published in this section of the Casinoz encyclopedia of gambling. They discuss various aspects of gambling, which are directly related to the staff of gambling establishments.

Content for casino dealers

Let's talk about the relationship with the players, the nuances of the croupier work, job responsibilities of pit bosses, ways of attracting new customers.

Articles for casino dealers

The thematic publications intended for the dealers discuss numerous issues related to the peculiarities of the profession.

  • Training - Remember how you studied at the school of the dealer? You must agree that it was interesting.
  • Psychology - how to cope with psychological pressure? How not to pay attention to boors? How to keep cool in any situation? Read the tips in the articles.
  • Customers - not all players are nice people, but you need to communicate with everyone. Learn how to find an approach to any casino customer.
  • Gambling - at what table is it easier or harder for you to work? We will discuss the nuances of the work of the dealer on roulette, poker, blackjack, and other games?
  • Job search - Where can I get a job as a dealer? Several practical recommendations are waiting for you in the articles.
  • Dealers in different countries - what are the differences in the work of the casino dealer in the USA, Russia, Macau, Singapore? Read about it in the publications at Casinoz.
  • Prospects of the profession – What are the dealers of the future? Whether they'll be replaced my machines? Will there be a dealer at the online casino? Observers argue on trends in the development of the gambling business and the place of staff in gambling of the future.
  • Cheaters - Surely you had to deal with scams at the casino. We'll show you how to identify marked cards, how scammers cheat a croupier at roulette, what crooks do on roulette and so on.
  • Tips - Should the croupier ask the client for tips? Is this ethical? How should the tip be distributed? Let's discuss.
  • Interesting incidents - Of course, you can share a lot of fascinating stories that took place at the casino. Us too. Read them in this section.

Under the articles for dealers, there is an active discussion of pressing issues. Former and current dealers tell about their personal experience.

Articles for casino pit bosses

Working as a pit boss implies a higher level of responsibility. Employees in this position should:

  • To organize stable work of pit as a whole,
  • Keep an eye at the dealer,
  • To settle disputes with customers and so on.

For every mistake, the dealer is responsible for the pit boss. Dissatisfied players claim him. He explains the reasons for failure to his manager.

The articles tell about the nuances of the pit boss work. You'll learn how to change dealers, how to deal with cheaters, how to communicate with aggressive customers, how to distribute tips and so on.

Content for pit bosses

Articles about casino management

Becoming a manager of a gambling establishment, a former dealer and pit boss realizes that all his previous worries were trifles in comparison with the current problems. From now on, he will control all and everybody, continually waiting for problems.

He should make global decisions regarding the proposed games, their rules, drawings, promotions, the level of payment of staff and so on. He should take care of the profit of the institution.

If there are any problems, he is the one who will be responsible to the owners, even if it's not his fault. In short, he now carries responsibility for everything.

How to effectively manage a casino, described in our articles. Experts with extensive experience in the gambling business wrote them. The former top managers are among them, ready to give advice and discuss the problem.

Forum for casino employees

Finally, we should notice that the Casinoz forum has threads where dealers and casino management representatives can share their experience, talk about interesting cases, ask for advice and discuss any topic, related to their work.


Working in a casino is both exciting and challenging. Representatives of the gambling staff are constantly under psychological pressure, often find themselves in stressful situations and should always be able to control themselves, after all, they are responsible for the money of customers and institutions.

If you work as a croupier, pit boss, or the Manager of the casino, we suggest you read the materials of this section. Here you will certainly learn something new and will be able to discuss essential questions with colleagues.